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Improving Communication Through Understanding
Attitudes
Attitudes and values are what provide people with
purpose and direction in their lives. They are the “why” behind our
actions. All of our choices and decisions are guided and directed by our
attitudes and values. You will walk away from this seminar with a better
understanding of how you go about making your choices.
Program Objectives:
• Know which attitudes drive your life, actions and decisions.
• Understand each attitude and the interaction of each.
• Recognize the driving forces in others’ lives.
• Understand others’ viewpoints and be able to dialogue convincingly by
seeing the world through their eyes.
Recognizing Values
On a fairly frequent basis most people experience what are referred to
as “differences of opinion”, “ethical dilemmas” or “values conflicts”
between themselves and their spouses, children, friends, customers, or
their organizations. By being able to recognize and understand the six
values clusters or “filters” which all people use to process information
and make decisions, you can choose to communicate or sell more
effectively. This seminar focuses on helping you to look at the world
through someone else’s eyes, as well as, more clearly seeing
how you view the world.
Six Values Types:
- Aesthetic
- Individualistic
- Social
- Theoretical
- Traditional
- Utilitarian
Deliverables
Each participant receives:
- Their own personalized values assessment
- A workbook to apply the insight for future use.
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